# How do I file a warranty claim?

> To file a warranty claim please contact our team at   hellorovelabcom   with    Your order number    A clear description of the issue    Supporting photog

Source: https://help.rovelab.com/en_us/how-do-i-file-a-warranty-claim-B1DzOfVaZg

Last updated: 2026-04-24T19:18:42.104Z

To file a warranty claim, please contact our team at ****hello@rovelab.com**** with:

*   Your order number.
    
*   A clear description of the issue.
    
*   Supporting photographs or videos.
    
*   Any product/batch labels (typically located on the underside of the product).
    

Please note that warranty coverage begins from the original date of delivery, and claims must be submitted by the original purchaser.