# What is your exchange policy?

> If you ordered the wrong item the fastest way to resolve the issue is to arrange a return for the incorrect order and place a new order for the correct item on

Source: https://help.rovelab.com/en_us/what-is-your-exchange-policy-S1PCtXN6x

Last updated: 2026-04-22T20:25:10.444Z

We don’t have an exchange policy in place. However, you can return the product and place a new order for the item you’d like instead.

Please note that we’re unable to arrange simultaneous pickup and delivery, as returns and deliveries are handled separately.