# Why isn't my tracking showing any updates?

> Once your order is confirmed youll receive a tracking number straight away  however live tracking updates will only appear once your package has been collec

Source: https://help.rovelab.com/en_us/why-isnt-my-tracking-showing-any-updates-rk0ufUF6Wl

Last updated: 2026-04-24T20:31:05.363Z

Once your order is confirmed, you'll receive a tracking number straight away — however, live tracking updates will only appear once your package has been collected by the carrier. 

Please allow 2–3 business days for tracking to reflect any movement. In the meantime, your order is being prepared and will be on its way soon!