What if my delivery appointment fails?Updated 4 days ago

If a UPS delivery attempt fails, UPS will typically make up to three delivery attempts on consecutive business days. 

After the third failed attempt, the package may either be held at a UPS location for pickup, returned to the sender, or delivered to an alternate address if arranged. 

When collecting a package from a UPS location, you must bring a photo ID for verification.

If you are not able to receive your package after the appointment fails, please feel free to contact us at [email protected]