What should I do if my item(s) arrives damaged?Updated 4 days ago

In case any damage is caused by the transportation of your item or for any other reason, we ask that you please inspect your order within one week of delivery.

If you discover an item is defective, damaged, or incorrect, first, please verify that you have followed our assembly recommendations. If, even after following all our recommendations, your sofa still appears damaged, contact us right away at [email protected] with a description and photographs/videos of the issue. We will work quickly to resolve the problem.

For damaged or defective items, resolutions may include a replacement, a discount, or a refund, depending on the situation.  Any replacement orders provided will be sent out with a signature-required delivery service.